Privacy Policy - Berger Home Diaries

Company Privacy Policy


This Privacy Policy statement describes the ways in which we, Berger Paints Bangladesh Limited (“Berger”) collect, hold and use information about individual persons who visit this Website. Berger  recognizes that when you choose to provide us with information about yourself, you trust us to act responsibly. Berger respects the privacy of every individual who visits our site or responds to our interactive advertisements. Berger and its wholly owned subsidiary affiliates are committed to safeguarding your right to privacy.

That’s why we have provided this Privacy Policy Statement which informs you about our privacy practices, to help you understand how we collect personal and non-personal information when you visit our Website, how we use and protect such information and to whom and under what circumstances we disclose them.

Most of our services do not require any form of personal information, allowing you to visit our site without telling us who you are. However, some services may require such. By accessing our Website, you consent to the collection and use of information as set forth in this privacy policy. You also acknowledge that Berger may periodically change, modify, add or remove or otherwise update this pPrivacy pPolicy at its discretion, without prior notification. If you do not agree to the terms of this Privacy Policy or our Website’s Terms of Use, please do not use our Website or disclose your personal information to us.

You should read this policy in conjunction with the Tterms & conditions of uUse for our wWebsite.


Personally Identifiable Information

In most instances, you can visit our wWebsite without providing any personal information. However, on some pages, Berger endeavors to collect personal information from you on or through this site when you voluntarily provide it to us by-

Registering on our Website for information or other services;

Signing up to enter a promotion, participate in an event or survey, receive newsletters or other literature;

Making product, customer or service inquiries;

Ordering and subsequently using products or services;

Contacting us (including our webmaster, customer service representatives, or other employees) by e-mail;

Applying for job vacancies by posting your CV on our online recruitment system to develop your career with Berger; or

Providing other personal information to us in furtherance of our business relationship, for example collecting demographic and other data for market research, advertising and promotional purposes.

In connection with these activities, the type of personal information we may collect from you could include, but not limited to, your contact details, such as your name, occupation, company/organization name, e-mail address, telephone and fax numbers and mailing/residence address, date of birth/age, gender, user name and/or password associated with the use of our Website or web portal(s), whether you are a Berger customer, your primary field of expertise, the type of product you are seeking, where you typically shop for paint and coatings products, the number of paint/coating products you purchased in the past year, how you heard about Berger, financial information (including credit/debit card numbers, bank or customer account information and, in connection with credit requests, national/tax identification number or other information necessary to conduct business with you.

You are not required to provide this information. If you do not want your personally identifiable information collected, please do not submit it to us. If you have already submitted this information and would like for us to remove it from our records, please contact us at the email address or phone number listed at the bottom of this Statement. We will put reasonable efforts to delete your information from our existing filesservers. However, if you choose not to, we may not be able to provide you the requested service or complete your transaction.

When you do provide us with personally identifiable information, we may use that information in the following ways, unless stated otherwise: we may store and process that information to better understand your needs and how we can improve our products and services; we may use that information to contact you; and we may provide that information to third parties.

We do not share any of the personal information you submit to us with any third party other than our service providers who assist us in providing the information and/or services we offer to you. To the extent that we share your personal information with a service provider is that we would only do so if that party has agreed to comply with our privacy standards as described in this pPrivacy pPolicy statement. You can be confident that Berger takes all necessary measures to keep any personal information you send to us private and secure.

Non-Personally Identifying Information

In addition to the information you provide us voluntarily, we may collect/obtain information about you which is not personally identifiable from your visit to our wWebsite based on your browsing (click-stream) activities through the use of automatic data collection tools. These tools collect certain standard information about you such as –

Your browser type and language (e.g., Internet Explorer or Mozilla Firefox),

Operating system (e.g., Windows or Mac or Linux),

Internet service provider,

IP address,

Web pages visited, and

The domain name from which you accessed this Website.

This helps us to better manage and develop our sites, to provide you with a more enjoyable, customized service and experience in the future and to help us develop and deliver better products and services tailored to your individual interests and needs.

Any non-personal information, communication and material you send to this site or to us by e-mail are on a non-confidential basis. We are free to use and reproduce any such information freely, and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including improving the contents of the site and to compile aggregate statistics about individuals using our site for internal market research purposes. Any information you send to this site must be truthful, legal and non-violating to the rights of others.

In addition, like many other companies, we use “cookie” technology to measure site activity, to determine in aggregate the total number of visitors to the site on an ongoing basis and to collect information about your browsing behavior, such as the date and time you visit our Website, the areas or pages of our Website that you visit, the searches you perform, the amount of time spent viewing our Website, the number of times you return to our Website, and other click-stream data.

However you are always free to decline cookie that we send to you and you can in fact modify your browser so that it does not accept cookies at all; but in doing so you may not be able to use certain features on our Website. The “help” segment of the toolbar on most browsers explains how to configure a browser not to accept new cookies, how to have the browser inform a user when they receive a new cookie, and how to erase cookies from a computer’s hard drive.

We may also use web beacons which are transparent image files. We use this technology of web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon (including whether the recipient clicked on a link in the email or forwarded the email to another person).

We may obtain the services of outside third parties to assist us in collecting and processing such information. Please be assured that we DO NOT collect or seek through these cookies or beacons any personally identifiable information about our visitors, such as names, addresses, e-mail addresses or telephone numbers.


We may use the information we collect from you for any of the following purposes:

(a) to deliver services or execute transactions you request, such as providing information about Berger products and services, processing orders, answering customer service requests, facilitating use of our Websites, and so forth;

(b) to improve our Website (including our security measures) and related products or services, or to make our Websites easier to use by eliminating the need for you to repeatedly enter the same information or by customizing our Website to your particular preference or interests;

(c) to fulfill your requests for information about certain products, services, and projects;

(d) to undertake market and product analysis based on your use of our services and products and to send you information, promotional materials and offers from our company as well as from our subsidiaries and affiliates by post, telephone and automated means such as mobile text message (SMS), Email, Fax, Pager, WAP and the world wide web (subject to any preferences expressed by you);

(e) to tell you about the products and services of carefully selected third parties and allow you to receive advertising and marketing information from those without passing control of your personal information;

(f) in connection with a job application or inquiry, to use the information you provided for the purpose of employment consideration, including your educational background, resume or curriculum vitae, and other information, including your ethnicity where required or permitted by law.

(g) to conduct business with you (including obtaining and disclosing credit and billing information);

(h) to process your orders and managing and administering your account;

(i) to verify your identity when required (you may lose your password or security information for example, and we may then need to ask you for other ‘identifiable’ information to protect your information from unauthorized access); and

(j) for such other purposes provided in this Privacy Policy.


Berger may transfer or otherwise disclose information collected from you to the following entities for the following purposes:

(a) to Berger’s employees, independent contractors, subsidiaries, affiliates, consultants, business associates, service providers (such as companies who help us with database administration), and suppliers, if the disclosure will enable that entity to perform a business, professional, or technical support function for Berger;

(b) to employees, independent contractors, service providers, and suppliers of Berger to fulfill a product or service request; and

(c) to respond to duly authorized information requests of governmental authorities and/or law enforcement agencies through the requirements of any applicable law or in connection with an investigation on matters related to public safety; to comply with any law, regulation, subpoena, or court order; to help prevent fraud or to enforce or protect the rights and properties of Berger or its subsidiaries; or to protect the personal safety of Berger employees, as permitted by law.

In addition and subject to your consent, we may disclose such information to our third party marketing or service providers who may use such information in their business operations or who may contact you with information they feel may be useful to you. By providing information to us, you consent to your receipt from us and/or from any of our third party marketing or service providers of information and data we believe may be of interest to you. These Third Parties must at all times provide the same levels of security for your personal information as Berger and, where required, are bound by a legal agreement to keep your personal information private, secure and to process it only on the specific instructions of Berger. Where such disclosure of personal information to a third party occurs, we will endeavor to ensure that the processing is performed in accordance with the purposes and within the limits under which the information were originally collected.

Circumstances may arise where, whether for strategic or other business reasons, Berger decides to sell, buy, merge or otherwise reorganize businesses. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of it from sellers.

In all these cases, however, we will take reasonable steps to help safeguard your personal information. We will only share your information under terms and conditions that obligate recipients to protect the privacy and security of your personal information. Except as described in this Privacy Statement or as required by law, we will not share your personal information with a third party unless we have your consent or you were notified about this practice when we first collected your personal information.


This site is a general audience site, although it contains information that may be of interest to children. Berger has no intention of collecting any personal information from individuals under thirteen eighteen years of age. It is highly important to protect the privacy of children online and encourage parents or guardians to spend time online with their children to participate in and monitor their e-activities.


By creating a Job Profile, you acknowledge and agree that the information you submit is complete and correct to the best of your knowledge. Providing false information in the creation of your Job Profile or during the application process will lead to your rejection or termination.

By applying for a job with us via the Careers section of our website, you authorize us and/or our authorized agents to undertake a background investigation including, but not limited to, a job reference check, and verification of any information you have provided, and you authorize all corporations, companies, educational institutions, persons, law enforcement agencies, criminal, civil and federal courts, and former employers to release information they may have about you.


This Privacy Policy applies only to this wWebsite to the exclusion of third party websites (such as those of our marketing partners). This wWebsite includes links to external websites which we believe may be of interest to our visitors. Those external sites are subject to their own terms and conditions that may differ from our own. We are not responsible for the content of these external websites. These links are provided solely for convenience to you. No endorsement of any party, products or services is expressed or implied and accordingly. Berger cannot accept any liability for the accuracy or otherwise of any content or the security of any activity carried out on such other websites. You acknowledge and agree that we are not responsible or liable, directly or indirectly, for any damage, loss or cost caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on such linked websites. Your use of such websites is at your sole risk. Accordingly, we recommend that you review the privacy policy posted on any website that you may access through our Website.


Berger is committed to protecting the security of your personal information. We use a variety of security technologies and procedures (information networks protected, inter alia, by industry standard firewall and password protection) to help protect your personal information from unauthorized access, use, disclosure, accidental loss, alteration or destruction. For example, we store the personal information you provide on computer systems with limited access that are located in facilities to which access is limited. When you move around a site to which you have logged in, or from one site to another that uses the same login mechanism, we verify your identity by means of an encrypted cookie placed on your machine. When you place an order with us, view account information, or provide financial information, we protect the transmission of such information using Secure Socket Layer (SSL) encryption.

For sites to which you login, it is your responsibility to ensure the security of your password and not to reveal this information to others. If you are sharing a computer with anyone you should always logout before leaving a Website so that subsequent users will not be able to access your information. Berger cannot accept responsibility for any unauthorized access or loss of personal information that is beyond our control.


We are not responsible if the information that we make available on this website is not accurate or complete. Any reliance upon the material on this website shall be at your own risk. You agree that it is your responsibility to monitor any changes to the material and the information contained on this wWebsite.


In some cases, you can review and correct personal information provided through our Web sites by going to the page on which you provided the information. You can always make a request to review and correct your personal information collected via our Web sites by sending an e-mail to [email protected]. We may take steps to verify your identity before providing you access to your personal information. You can help us to keep your information accurate by notifying us of any change to your mailing address, phone number, or e-mail address.

If you contact us, please note the name of the website where you provided the information, as well as the specific information you would like us to correct, update or delete. Your requests will be dealt with in a prompt and proper manner. Requests to delete personal information will be subject to any applicable legal and ethical reporting or document filing or retention obligations imposed on us.


Berger reserves the right, at our discretion, to change, modify, add, or remove portions of this Privacy Policy at any time. We recommend that you revisit this Privacy Policy periodically to ensure that you are aware of our current privacy practices. Your continued use of our services following any changes signifies your acceptance of these changes.


If you have questions regarding this Pprivacy Ppolicy or our handling of your personal information or if you have any queries or complaints about our compliance with this Privacy Policy, or if you would like to make any recommendations or comments to improve the quality of our Privacy Policy, please contact us at [email protected] or by mail at –

Berger Paints Bangladesh Limited

Berger House

Plot 8 Road 2

Sector 3, Uttara,

Dhaka 1230, Bangladesh.

© Copyright 2016 Berger Paints Bangladesh Limited. All rights reserved.